How to refer to us

Who we receive referrals from

We will receive referrals from anyone including self, family, and other agencies/organisations. All referrals must have the consent of the person being referred before it is accepted. If a referral is under the age of 16, parental consent will be required. Parent(s)/Caregiver(s) must consent to the release of information for a referral. ALL information in a referral and the process we follow is strictly confidential.

The most important thing is that the person being referred is willing to receive help. We are a voluntary service so can only work with those that are happy to have our support. Referral’s to Tūtaki Youth Inc. cover the following services:

Our services cover a wide variety of support including, but not limited to:

Social Work

A variety of programmes

Youth Work

Family harm response and support

Children/young people 5-25 years old

Families

Victims of Family Harm

Family Harm offenders

Health

Managing anger

Building resilience

Education

Advocacy

Life skills

Family relationships

Employment

Parenting

Connecting to community

Referrals to external agencies for

specialist support including

alcohol and drug and mental health support

Self-Esteem

Social relationships

How to refer

Our service provision works on a referral basis. If you or someone you know would benefit from having support through our services then the first step is to complete a referral. Our team works with:

Our Referral Forms

Simply download the appropriate referral forms, fill in the information required, and send them back to us.

Tūtaki Referral Form

How we can receive referrals

Send by mail via PO BOX 26, Stratford
Email through to office@tutaki.org.nz
Dropped into reception at 88 Juliet Street, Stratford

Our referral process

Referrals may be deferred, accepted or declined according to priority.

Any supporting documentation such as Family Group Conference Plans, information from previous or current other agencies you may be working with, and parenting or protection orders that may be in place at time of referral are good to provide with your referral.

Once a referral is received it goes to our Case Management Meeting which is attended by our service provision team.

Referrals will either be:

An initial assessment of the referral will take place and a priority given based on the needs outlined and the capacity of the team. Once a referral has been allocated a case-holder, this team member will make contact with the referrer and the person being referred within 7 days. An appointment will be made with them for a needs assessment. This needs assessment is completed to gain a clear picture of what is going on for that person and to have a discussion about what Tūtaki Youth Inc. may be able to support them with.The needs assessment is brought back to our case management meeting and a decision is made as to whether or not we are the most appropriate agency to help. If this is agreed then the individual referred will now become a client and a client plan will be developed between them and their case-holder.At times we may decide that another agency would be a better fit for the referral. When this happens a discussion will be had with the person being referred.

Accepted;

Deferred (placed on-hold);

or Declined